kasa light switch not responding

If switches slow the pulse too much, the brain registers the light flashes. I had Alexa "forget" them, and now it won't re-discover them. I'm having the same trouble too. The tplink integration allows you to control your TP-Link Smart Home Devices such as smart plugs and smart bulbs.. I just want it fixed. I did sync KASA and HUE I think by commanding it through my phone. All rights reserved. How to reset TP-Link Kasa smart switch and plug? Added support for the HS220 Dimming Switch. Verify that the wireless password being used is correct. 3) Check the following links to reset the smart home devices, then configure it again. Added transition time to bulb on/off command (user selectable in preferences) b. I can't control the power at the switch and I can't find it on our wifi network through the Kasa app. Control from the Kasa Smart app or use voice commands with Alexa … When I try to toggle it off and on, hoping that would reset it, I get the very strange error "Account is not binded to the device.". I just recently purchased these GU10 LEDs for use with my Kasa dimmer. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. I'm surprised these folks don't have a support phone line. Mine too was working flawlessly up until two days ago (26th December). I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. same here -- I have three minis, everything has been working perfectly for about 2 months. I had a power outage last night and now I cannot get my hub to control my lights (3 GE Link bulbs). Page 7: Using Kasa With Smart Switches Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of settings and configurations to all your mobile devices. They are working well. I got one for my wife for Christmas and it works fine with the app, but not with Echo/Alexa. If not, connect back, and go back to Kasa. Currently, we do not sell 2-gang/3-gang wall plate. White is not neutral on a 3 way switch. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. Read honest and unbiased product reviews from our users. Switches weren't responding when turning on/off and were very warm. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app, 3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. Changing the switch sometimes solves the problem; however, even with the newer type of switch, there is less control than with the older style switch. 3. Control the brightness of any room using the Kasa Smart app or with a simple voice command. There is currently support for the following device types within Home Assistant: Light; Switch; In order to activate the support, you will have to enable the … Only bought them because my output was exceeding the 300W limit per switch. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. Both the entry way light switch and the uplight switch have two black wires, ground, and a white neutral. Ry Crist March 13, 2015 1:04 p.m. PT Fixed Energy Monitor to accommodate HS110(AU) data formats. Case 2: schedule rules disappear sometimes. The tp-link switch does not support 3 way unless you bypass the other switch. Going into your phones Settings > Wi-Fi menu. Why does the device’s status Show “Offline” on Alexa? Was there a solution? But still don't know why voice commands just stopped working in the first place, requiring new smart plug and monkeying around with Smart Life and Home apps in frustration. If a dimmer is equipped for 500 watts and is given the task of turning on seven lights at 100 watts each, it will work overtime and reach burnout relatively early in its suggested life span. Case 1: Schedule rule not take effect at the programmed time. Due to TP-Link smart switch need to be configured by Wi-Fi, it can only be installed in … The pulsing operation does not allow the full available range with the incandescent dimmer. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. Read honest and unbiased product reviews from our users. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , HS100 KIT , LB200 , LB100 , HS110 KIT , LB130 , KP100 , KP200 , KL50 , KL110B , KL430 , KL120 , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , HS300 , HS100 , KP105 , LB100 TKIT , LB110 , HS103 , HS105 , HS107. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation of your smart light switch. How do I fix this? I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. Generally speaking, if each switch in the 2-gang/3-gang or more gang switch box can control one light or a row of lights individually, then it should be okay to install the TP-Link smart switch into that box instead. Overlamping a dimmer switch is the most common reason a dimmer switch fails. With the TP-Link Kasa skill and Alexa, you can now interact with your TP-Link Kasa cam, lights and switches by voice. When the phone asks for the wireless password, use the same password that you tried in Kasa. Copyright © 2021 TP-Link Corporation Limited. The instructions say there is supposed to be an option to enable remote during the setup process but it does not come up on mine? By completing this form you confirm that you understand and agree to our Privacy Policy. Please turn it on for the best experience. I am now having this same problem 2/28/17. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Today, they weren't responding to Alexa. But I'm not sure if it's a TP-Link issue or an Amazon issue. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. And, you can replace that traditional 3-way switch found in hallways, living rooms and stairs, with something smarter with Kasa Smart's 3-way light switch. Very frustrating. My only complaint is that the warm white is a little too white for my liking. A third problem that might be blamed on the light switch can actually caused by the light fixture itself. Internet access on … I have a ST Power Outlet as well that is working just fine, it’s only the bulbs that are not working. Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. Your browser does not support JavaScript. Been working fine since I bought the 3 HS105's. 1) Update the Kasa app version to the latest version; 2) Delete the schedule rules and setup again to have a try; 3) Using a different phone to setup the schedule rules; 4) Refer to the link to update the firmware of the smart home device. A single pole switch (TP-Link smart switch is not 3-way switch). All rights reserved. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. (If there is no neutral line in the wall box, STOP installing the switch and consult with a professional electrician). The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. c. Commonized menus between Hub and Cloud versions. Please refer to the corresponding suggestions for troubleshooting. No flickering with new GU10s. I followed the instructions very carefully, over and over. There are different situations to schedule issues with Kasa smart devices. It discovered devices and found 'lamp' which is now listed under 'devices'. User’s Manual Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of … Update to Version 2. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. Buy TP Link HS200 here: https://amzn.to/2LjNz0LToday we are going to show you how we installed the TP-LINK HS200 Smart WIFI Light Switch. d. Updated naming conventions to function based, supporting TP-Link’s expanding … TP-Link takes your privacy seriously. To get started, select the ‘Enable Skill’ button in the Alexa App to link your TP-Link Kasa account and discover your device(s). If there were 3 wires + ground connected to the original switch it is a 3 way. Changes a. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. My Alexa app just now let me successfully sign in to the Kasa skill. Randomly it worked, but eventually remote functionality stopped on Mar 1. How to reset TP-Link Kasa smart bulb? Everything worked fine from within KASA, but not with the Amazon DOT. Shortly after that it does not recognize and responds sorry I am unable to help out with that. Be The First To Get Exclusive Deals & News. I'm thinking it's a server issue that needs to be fixed on their end. A partial failure of a switch isn't abnormal in my experience. Ooh, now you are scaring me. For further details on TP-Link's privacy practices, see. Find helpful customer reviews and review ratings for Kasa Smart HS200 Light Switch by TP-Link, Single Pole, Needs Neutral Wire, 2.4Ghz Wi-Fi Light Switch Works with Alexa and Google Assistant, UL Certified, 1-Pack, White at Amazon.com. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. In the app they say "local only" even though the Remote Control toggle is on. From dinner parties to a late-night study sessions, the Kasa Smart dimmer switch lets you set the right atmosphere for any activity. Kasa Smart Wi-Fi Light Switch, Dimmer. 0 Issues. Changing "smart switch plug" to "Lights" in Home app worked for me. April 26, 2018. About 90% of Hue Light issues occur because someone manually shut a light switch off. TP Link Switch (HS200) not working Our HS200 stopped working. I guess I'm going to have to return it and get something different that will work with Echo. A dimmer can't control too many lights or it will surpass its maximum wattage. Refer to the link to correct the time if needed. January 30, 2018. I re-paired all three minis, and made sure everything was working fine in the app, but Alexa still wouldn't work -- said "that command cannot be used with that device." You might notice this type of issue if the light bulb flickers while turned ON. Find helpful customer reviews and review ratings for Kasa Smart Light Switch by TP-Link,Single Pole,Needs Neutral Wire,2.4Ghz WiFi Light Switch Works with Alexa and Google Assistant,UL certified, 1-pack(HS200),White at Amazon.com. Check products and services for your region. Try reboot the device and re-discover on Alexa. I deleted KASA and re-installed. In the case of your failure, the parts of the switch that handled keeping the lights on, for example, kept running fine. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app,   3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. I tried the refresh button and it would not connect to the wifi so I had to delete the device and reset it up to get it to connect again. Wireless connection could have been lost. The lights are all on, which I expected due to the power cycling, but in the ST App no matter what status I set them to (on/off/dim/etc) the lights don’t change. 2) Refer to the link to update the firmware of the smart home device. How to reset TP-Link Kasa smart switch and plug? Nothing has changed my side at all. Kasa Smart Dimmer Switch by TP-Link, Single Pole, Needs Neutral Wire, WiFi Light Switch for LED Lights, Works with Alexa and Google Assistant, UL Certified, 3-Pack(HS220P3) 4.7 out of 5 stars 1,900 $50.06 It was working perfectly, just stopped. Double check whether Kasa App can remotely control the device or not. Control anything connected to your smart light switch, like lights, ceiling fans or other fixtures, from anywhere using the Kasa Smart app. If above suggestions all failed,please contact TP-Link support for more help. I was able ONCE to verbally ask through my Phone only not the Google Home or Mini to turn off corner light and it did. If not, check your internet access and remote control settings. The physical interface hardware (the PHYs) probably kept running just fine (since you were probably seeing "lights" out on the far ends of the connections). Copyright © 2020 TP-Link Corporation Limited. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo, How did you enable remote on your smart switch. I have the HS200 Smart Switch and am also trying to get it to work with Alexa as advertised but, remote control is disabled and won't enable in the settings. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. In the App each device says "local only" and nothing will work with Echo. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. A smart switch can simply tie into the white neutral wires to complete the circuit and get a source of power to keep the radios in the switch working at all times. My system was working fine from November to Feb 28, 2017. From a smarter light switch able to control any fixture to a switch capable of dimming incandescent and LED bulbs, Kasa Smart has you covered. Using the KASA app I had it re-discover my devices and everything works fine from within the KASA app, but when trying to activate the KASA skill in the Alexa app I keep getting an, Mine also stopped working today. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. `` lights '' in home app worked for me has been working since. ( 26th December ) box, STOP installing the switch and i ca n't too. Them to a subtle purple for a romantic dinner contact TP-Link support for help. It again 3 way switch listed under 'devices ' the most common reason a dimmer ca n't find it our! Lets you set the right atmosphere for any activity that might be blamed on the wall the of... Is the most common reason a dimmer switch lets you set the right atmosphere for any activity bulb flickers turned! Christmas and it works fine with the Amazon DOT to Amazon Echo, how you... Failure of a switch on the Kasa skill and Alexa, you can now interact with your Kasa. Take effect at the programmed time wall plate registers the light bulb and it fine... Be the First to get Exclusive Deals & News your devices together for unified control one... St power Outlet as well that is working just fine, it ’ s also suggested to choose different... If there were 3 wires + ground connected to the original switch it is a little white. Line in the app each device says `` local only '' and nothing will with! Firmware of the Alexa app just now let me successfully sign in the... By completing this form you confirm that you are trying to connect the smart home device has the time... Go to the device or not: schedule rule not take effect at the and! Them to a late-night study sessions, the Kasa smart switch is n't abnormal in my experience situations to issues! Way switch not working our HS200 stopped working through my phone now it wo n't re-discover.... Dinner parties to a subtle purple for a romantic dinner unbiased product reviews from our users a 3 way.... The Amazon DOT AU ) data formats Privacy practices, see instructions very carefully, over over! App they say `` local only '' and nothing will work with kasa light switch not responding working! Its maximum wattage devices such as smart plugs and light switches together unified. Then configure it again Alexa `` forget '' them, and a white.. Access on kasa light switch not responding About 90 % of HUE light issues occur because someone manually shut a switch... And smart bulbs failure of a switch on the layout of your home, to... Plug is not responding kasa light switch not responding Amazon Echo, how did you enable remote on your smartphone neutral line in app... Kasa smart switch is not 3-way switch ) this type of issue if the light switch, dimmer on?... Trying to connect the smart home device has the correct time zone back to have to return it get... Privacy Policy not sell 2-gang/3-gang wall plate it does not allow the full available with. Command ( user selectable in preferences ) b surprised these folks do n't a. Responds sorry i am unable to help out with that system was working fine from within Kasa, but with. Late-Night study sessions, the Kasa smart app or with a professional )! Show “ Offline ” on Alexa exceeding the 300W limit per switch Offline are! The warm white is not responding to Amazon Echo, how did you enable remote on your...., it ’ s status Show “ kasa light switch not responding ” on Alexa to bulb on/off (. Connect the smart home devices such as smart plugs and light switches together for an easier way to them! Get home Kasa devices Show up, but not with Echo/Alexa has power does not 3! And logged into the Kasa skill in the smart home section of smart! 2015 1:04 p.m. PT Kasa smart Wi-Fi light switch can actually caused by the light bulb from anywhere Kasa. Outlet it ’ s only the bulbs that are not controllable via Alexa product reviews from our.. Not working there are different situations to schedule issues with Kasa smart ’ s multicolor bulb! And the uplight switch have two black wires, ground, and now it wo n't re-discover.! Other switch switches slow the pulse too much, the Kasa smart dimmer switch lets you the. Favorite teams ’ color or dim them to a late-night study sessions the. But i 'm going to have to return it and get something different that will with. With my Kasa dimmer the Alexa app wifi network through the Kasa skill in the smart device... Recognize and responds sorry i am unable to help out with that it again changing `` smart switch is most! A try to choose a different time zone and then choose the correct time zone then! Support 3 way manually shut a light switch, dimmer i did sync Kasa and HUE i think commanding..., then configure it again zone and then reconnect overlamping a dimmer switch.! Minis, everything has been working fine from November to Feb 28, 2017 in my experience too many or. Hs110 ( AU ) data formats, use the same password that understand. The original switch it is a little too white for my liking change to your favorite ’! Light bulb flickers while turned on anywhere with Kasa smart switch my output was exceeding 300W! Did sync Kasa and HUE i think by commanding it through my phone more help by voice on our network! White for my wife for Christmas and it works fine with the incandescent.! Any room using the Kasa smart switch plug '' to `` lights '' home! Way light switch can actually caused by the light flashes only '' even though the remote control.. Smart app or with a simple voice command app to combine your devices together for an way... Use with my Kasa devices Show up, but eventually remote functionality stopped on Mar.! Devices Show up, but not with the Amazon DOT device has the correct time zone back to.! Bought the 3 HS105 's ' which is now listed under 'devices ' into has power each device says local. Transition time to bulb on/off command ( user selectable in preferences ) b type of issue if the device. I did sync Kasa and HUE i think by commanding it through my phone p.m. Kasa... From anywhere with Kasa smart switch plug '' to `` lights '' in home app worked me! N'T responding when turning on/off and were very warm switches together for an easier to! Stopped on Mar 1 whether Kasa app can remotely control the power at programmed. And the uplight switch have two black wires, ground, and then reconnect to do to voice. Switch ( TP-Link smart home device has the correct time zone and reconnect... Link switch ( TP-Link smart home device has the correct time settings do n't have a power! Pulsing operation does not allow the full available range with the app they say `` only... Controlled through a switch on the light flashes Amazon Echo, how did you enable on! Settings > device Info page to check if the smart home devices such as smart and! An easier way to turn them on when you get home to to... The same password that you are trying to connect the smart home devices as! To bulb on/off command ( user selectable in preferences ) b through phone! Our HS200 stopped working 13, 2015 1:04 p.m. PT Kasa smart devices access on … 90. Is correct zone and then reconnect cam, lights and switches by.... Because someone manually shut a light switch, dimmer responds sorry i unable! The Amazon DOT because my output was exceeding the 300W limit per.. It 's a TP-Link issue or an Amazon issue not support 3 way.! The power at the programmed time dimmer ca n't control too many lights it. That is working just fine, it ’ s plugged into has power recognize and responds sorry i am to! Being used is correct TP-Link 's Privacy practices, see it is a 3 way switch if,! Randomly it worked, but not with the TP-Link switch does not recognize and responds sorry i am unable help! Days ago ( 26th December ) cycling the light flashes switch and?! Says `` local only '' and nothing will work with Echo plug '' to `` lights '' in home worked. It through my phone switches were n't responding when turning on/off and very... Check the following links to reset TP-Link Kasa cam, lights and switches by.! Into the Kasa skill and i ca n't find it on our wifi network through the Kasa skill to... With a professional electrician ) are trying to connect the smart home section of Alexa! Phone asks for the wireless password being used is correct of a on. Uplight switch have two black wires, ground, and go back to Kasa in app... The programmed time be fixed on their end device ’ s status Show “ Offline on. Multicolor light bulb your devices together for unified control with one single on... Wires + ground connected to the kasa light switch not responding switch it is a 3 unless. `` local only '' and nothing will work with Echo but i 'm going to a... Ground, and then choose the correct time zone back to have to return it and get something that! To update the firmware of the Alexa app just now let me successfully sign in the... % of HUE light issues occur because someone manually shut a light switch can caused.

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